All of us at Good & Perfect Gifts are committed to bringing you the most innovative products of the highest quality. We know that what matters to you is great products combined with truly attentive service.
If you have any concerns about a Good & Perfect Gifts product, a missing or damaged order, or your experience, we welcome you to contact us.
We’re in the office Monday - Friday 9:00 AM - 5:00 PM EST. You can send us an email any time or reach out through the “Contact Us" page. To expedite your request, please share your order confirmation number, if available. We do get busy from time to time, but we always strive to get back to you within 2 business days!
WHEN TO EXPECT YOUR ORDER
Please allow 1-2 business days for processing of your online order. If your order is placed after 10 AM EST, it will be shipped to you the following business day. Once your order is shipped, tracking information will be emailed to the email address you provided us at checkout.
Please note: During peak holiday times, we may need an extra business day to send your tracking information and to ship your order.
OUR RETURN POLICY
We are happy to accept merchandise purchased from our web site at Good & Perfect Gifts.com within 14 days of purchase.
ALL tags should be attached and the products not have been used or worn. It also needs to be returned in the original packaging.
HOW TO RETURN AN ORDER.
If you wish to return a Good & Perfect Gifts product purchased from our web site at GoodandPerfectGifts.com , please contact us at support@GoodandPerfectGifts.com. We will process your request and provide you with a return form that we will ask you complete and include with your return.
Please use the original packaging, if possible.
Kindly include the return form and item(s) to be returned in a sealed package. We recommend using protective packing materials to minimize any damage to the product(s). Please remove any other labels from the package.
For your protection, and to ensure prompt delivery, we recommend that you send your return via UPS or insured USPS Parcel Post and retain the receipt for your records.
Please note: Good & Perfect Gifts, is not responsible for return postage, the cost of insurance, or lost or undelivered items.
WHEN YOU CAN EXPECT TO RECEIVE A REFUND.
Processing time for returns is usually 7-14 business days from the time the returned package is received by us.
Upon receipt of your return shipment, we will send you an email confirmation to let you know we’ve received your package and are processing your refund.
We are happy to refund the purchase price for the item(s) – plus any taxes paid, less any discounts, rebates, credits or refunds already provided in connection with the purchase. The original shipping and handling charges, if any, cannot be refunded.
Again, we welcome you to contact us at any time at support@Good & Perfect Gifts.zendesk.com
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Our goal is to provide our customers with fresh ideas, beautiful home accents, captivating fragrances, contemporary fashions, an amazing selection of beautiful jewelry, gourmet delights and most importantly, exceptional customer service!